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Standard Delivery

 


Warranties

Sometimes the universe conspires against us. In the unlikely event your piece arrives to you in less than perfect condition, please contact us.

Our manufacturer’s warranty covers defects in materials and workmanship for one year from the product's date of delivery.

If you experience issues with your order, please let our team know. We will arrange replacement parts, repair, and in necessary cases, a complete replacement.

Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the WE STORY's warranty.